Start from the goal, not the report template
The reason so many creator campaigns get measured by views and impressions is that those numbers are easy to pull and easy to put in a slide. They're also almost always the wrong number, because they don't map to the reason the campaign existed in the first place. Before picking a metric, name the goal the campaign was actually built for — awareness, trust, conversion, or retention — and measure that.
The right metric by goal
| Goal | Measure this | Not this |
|---|---|---|
| Awareness | Branded search lift, reach among target audience, sentiment | Raw impressions |
| Trust | Comment sentiment, saves/shares, follow-through to product pages | Like count |
| Conversion | Attributed clicks, promo code redemptions, landing page conversion rate | Total views |
| Retention/loyalty | Repeat purchase rate among exposed customers, community growth | Follower count of the creator |
How to actually attribute results to creators
- Unique promo codes or links per creator — the simplest, most direct attribution method for conversion-focused campaigns.
- UTM-tagged landing pages for each creator or cohort, so traffic and conversion are traceable in your existing analytics.
- Lift studies comparing an exposed audience segment to a matched unexposed one — the right approach when there's no direct click path, like a TikTok video that drives in-store behavior.
- Branded search volume before and during a campaign window as a proxy for awareness lift that doesn't rely on click attribution at all.
Engagement rate matters more than raw view count because it's a filter for relevance — a video with 50K views and 8% engagement reached the right audience; a video with 500K views and 0.3% engagement reached the wrong one at scale.
Reporting ROI honestly
Not every campaign produces a clean ROI number, and that's fine — a campaign built for brand trust shouldn't be forced into a conversion-rate framework just to produce a tidy percentage. Report the metric that matches the goal, be explicit about what the campaign was and wasn't designed to prove, and resist the temptation to report the biggest number available instead of the most relevant one.
FAQ
Want a measurement plan before you launch?
We define the metric that matters before a campaign starts, not after the report is due.